FAQ

Questions?
Good. Ask them.

Here are the answers to the things people usually want to know before they reach out.

Do you guarantee a specific result?

No. No one can honestly promise a specific settlement, penalty reduction, or dollar amount before reviewing your full record. We will tell you what is realistic once we can see the facts.

Are you affiliated with the IRS?

No. We are an independent tax service. We are not the IRS, we do not work for the IRS, and we are not affiliated with any government agency.

Who handles the work?

Prep, unfiled returns, and cleanup are handled by trained staff. If something needs representation before the IRS or a state agency, a licensed Enrolled Agent or CPA handles or supervises it. We are not a law firm and do not provide legal advice or representation. See why us for more.

What does the first conversation involve?

You give us the basic facts: a notice, missing returns, a collection letter, a balance, or a bookkeeping issue. We tell you what records matter next and whether the situation needs immediate attention. See cost & consultation for details.

How much does this cost?

It depends on the scope of the work, so we do not publish a flat number. Fees are quoted in writing after we understand what needs to happen, before any billable work begins.

I have not filed in years. How bad is that, really?

It depends on the years involved, the notices, and the records. Waiting does not make it simpler. The first step is identifying the missing years and available records, then filing in the order the facts require. Read more in unfiled returns.

Can you help with a levy, lien, or wage garnishment?

Collection activity is time-sensitive, and the right response depends on your notice and situation. Tell us the details as soon as you reach out so it can be prioritized appropriately.

Do you handle business taxes, not just personal?

Yes. Sole-proprietor and business filings, payroll and bookkeeping cleanup, and business collection matters are all in scope. See what we fix.

What if I cannot pay what I owe?

The available options depend on the balance, filing status, income, assets, and notice history. We start by establishing what is owed and what options are actually available.

Is my information safe if I email you?

Please avoid sending Social Security numbers, bank details, or full tax records over ordinary email. We will provide secure instructions for sharing documents once we are working together. See our privacy page.

Still have a question?

Still not sure? Just ask.

A short message with the basics is enough for us to tell you what to look at next.

Ask us